Refund Policy
At Clean Hub, we want our customers to have a smooth and satisfactory shopping experience.
Refund Eligibility
Refunds may be requested if:
- The product arrives damaged or defective.
- The wrong product is delivered.
- The product is significantly different from the product description.
Refund Request
Customers should contact us within 3 days of receiving the order and provide:
- Order number
- Reason for the refund
- Clear photos or video of the product, if required
Refund Process
After reviewing the request, we will inform you whether the refund is approved. If approved, the refund will be processed through the available payment method.
Non-Refundable Cases
Refunds may not be available for:
- Products damaged due to customer misuse.
- Used or altered products.
- Requests made after the specified return/refund period.
Contact Us
For refund-related questions, please contact us:
Email: cleanhub295@gmail.com
Phone/WhatsApp: +92 371 3374620
Clean Hub reserves the right to review refund requests according to the circumstances of each case.